Companies that trust us
24/7 Instant Support
Always on. Always available.
Multilingual
Every language. For every customer.
Concurrent Calls
No queues. Even in peak times.
100% Availability. Zero Wait. In Any Language.
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Huge Cost Savings
More Than Just an AI Agent
Superior AI
Build on 30 years of customer care with 100M+ real interactions.
End-to-End Automation
Voice, WhatsApp, email - with smart escalation. And no dead ends.
Rapid SME Deployment
Go live in weeks. No IT projects. Seamless integrations.
Industry Intelligence
Built for Utilities. Speaking Your Customers’ Language.
AI Agent for Calls
SMS
Chatbot
Smart Escalation
Frida, your omnichannel solution
1M+ calls handled
Trusted at scale
68% resolution rate
Faster case closures
95% caller satisfaction
Conversations people trust
Hear how Frida resolves customer inquiries in under 2 minutes
Report damage
Request a policy change
Check invoice
See what Frida can mean for you
Our case study with Audi
Built for Reliability. Backed by Experience.
30 Years of Service Excellence
Trusted by Europe's Top Firms
Secure, Private & Compliant
These C-Levels already trust in Frida
Michael Walter
Managing Director
Audi Center HN
»We handle inquiries faster, provide better service and we even save money.«
Leonard Rzechulka
Director After Sales
Minrath Automotive Group
»The team appreciates working with the AI. And performance has been outstanding.«
Rainer Hensel
Managing Director
Jepsen Car Group
»One thing our clients consistently mention is, how easy it has become to reach us, day or night«
Are you ready for Frida & the AI revolution?
Mira is a service of
novacom Gesellschaft für Internet Services,
Software Engineering and Consulting GmbH
Kantstraße 63a
10627 Berlin
+49 (30) 39 80 54 0
info@novacom.de
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